100 Day Money-back


Here at SkinVibe we understand it is hard to trust a product which sounds too good to be true. That's why we're proud to offer our 100 Day Moneyback Guarantee which means that if you have not seen any results within 100 days of using our SilkQueen we will refund you in full!

How to claim your money back:

You must have purchased SilkQueen Laser Hair Removal Handset directly from SkinVibe's website.

1. As results are not instant, we require that you first trial our handset for at least 70 days from the date of delivery.

2. All 100 Day Moneyback Guarantee applications MUST be submitted within 100 days of receiving your SilkQueen from the date of delivery as marked by the package carrier.

3. Simply email us at hello@skinvibe.co and we will respond to help you with your refund.

4. For domestic US orders, The SilkQueen must be sent back in its original packaging to our US warehouse. Please note that SkinVibe does not pay for return shipping on international returns.

5. Once the SilkQueen has been returned to our warehouse, and its condition is verified, we will refund you your purchase to your original payment method.

6. SkinVibe will issue the refund after the item has been received at our warehouse.

7. Please allow up to 10-15 business days for the refund to be sent by SkinVibe and processed to your original payment method.